Depot Repair / Service / Diagnosis
Desktop / Portable / Apple Cinema Display (LED)
Hardware (Diagnostics Charges / Service) = RM120
Software (System Restore to Mac OS originally pre-installed with the computer) = RM150
Cancellation of Repair (Product will be released to customer upon collection of payment) RM120
iPod / iPhone / iPad / Apple TV / Accessories
Hardware (Service / Diagnosis Charges) = RM70
Software (Restore iOS / Update iOS) without any backup = RM70
Cancellation of Repair (Product will be released to customer upon collection of payment) = RM70
Software
(Software update to the available released of latest version of Mac OS) = RM150
Please request the original receipt for your service and repair.
* Terms & Conditions:
Spare parts are excluded. All prices are in Ringgit Malaysia. Payment is strictly through cash / credit card. Repair warranty will be for 90 days from date repaired. On Site appointment is on best effort bases within 24 hours. Service charges are subjected to change without prior notice. ‘Within Klang Valley’ not exceeding 50km additional charges apply if agreed. Mac City Sdn Bhd is not responsible for any loss of data whatsoever during the course of repair. All repaired unit will be disposed off at Mac City Sdn Bhd discretion, if not collected within 90 days, no reminder will be issued. A nominal inspection fee will be charged should you cancel or do not wish to proceed with the repair, as stipulated. You are advised to backup the data in your system prior to sending it for repair. A nominal fee will be charged should you wish Mac City Sdn Bhd to backup your data, as stipulated. Quotation will be furnished if repair cannot be completed due to damage not covered under the terms of an Apple One Year Hardware Warranty or an Apple Care Protection Plan.