To protect your information and save time, follow these steps before you get service for your device.
Follow these steps before you take your device to an Apple Store, Apple Authorized Service Provider, or carrier. If your device won't turn on or respond, finish as many steps as possible:
Follow these steps before you send your device in for repair or replacement. If it won't turn on or respond, finish as many steps as possible:
Now your device is ready to send. If you arranged a repair request, you should have received instructions for how to mail in your device. If you didn't get instructions or you haven't set up a repair request, contact Apple Support.
Mac City Sdn Bhd (664202-P)
Mac City Sdn Bhd is an award-winning Apple Reseller in providing a full range of Apple Computers, iPods, and iPhones, as well as third party accessories, computer peripherals, and professional audio and video solutions.
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