PERSONAL DATA PROTECTION POLICY
At Mac City Sdn Bhd (Company No. 664202-P), we are committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 of Malaysia (“PDPA”). This Policy explains:
The type of personal data we collect and how we collect it
How we use your personal data; and
The parties that we disclose the personal data to.
The choices we offer, including how to access and update your personal data.
PERSONAL DATA WE MAY COLLECT FROM YOU
We may collect the following personal data about you:
Personal information to establish your identity and background such as your full name, passport or identity card number, nationality and religion;
Contact information such as billing address, telephone number, mobile phone number, fax number and email address;
Payment information such as your debit or credit card information, including the name of cardholder, card number, billing address, expiry date and other bank account details;
Sensitive information such as your racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership. We do not generally collect sensitive information unless it is necessary due to exceptional circumstances to serve you better and meet your particular needs;
Recording of your image via CCTV cameras installed at our shops;
Recording of your photograph during any of our corporate events or third party open day;
Recording of calls placed by you to our customer services;
Function or post when you commence a business relationship with us; and Resume or CVs when you apply job with us.
For general web browsing although no personal data is revealed to us, certain technical and statistical information is available to us via our internet service provider such as cookies, your IP address, the time, date and duration of your visit. If you provide us with any personal data relating to a third party (e.g. information of your spouse, children, parents, and/or employees), by submitting such personal data to us, you represent to us that you have obtained the consent of the third party to provide us with their personal data for the purposes as listed below.
HOW WE COLLECT YOUR PERSONAL DATA
We may collect personal data either from you, from your authorized representatives, from third parties, or from publicly available sources which may include (but is not limited to):
USE OF PERSONAL DATA COLLECTED
You agree that we may use your personal data where permitted by applicable law and for the following purposes:
to verify your identity;
to manage and maintain your account or contract with us;
to notify you about benefits and changes to the services;
to provide and improve our services to you including fulfilling audit requirements, billing for
services, and facilitating payments;
to carry out your instructions or to respond to any enquiries, complaints, comments or feedbacks
that you have submit to us;
to protect or enforce our rights to recover any debt owing to us;
to transfer or assign our rights, interests and obligations under any of your agreements with us;
to update, consolidate and improve the accuracy of our records;
to administer competitions, contests, offers, or promotions;
to produce data, reports and statistics which have been anonymised or aggregated in a manner
that does not identify you as an individual;
to conduct research for analytical purposes including but not limited to data mining and analysis
of your transactions with us;
to assess financial and insurance risks;
to conduct surveys, questionnaire, and provide you with information from us or which we feel
may interest you, where you have consented to be contacted for such purposes;
to engage in business transactions in respect of services to be offered and provided to you;
to comply with any legal or regulatory obligations under the applicable laws, regulations,
guidelines or industry codes that applies to us;
for internal management of the services being provided to you;
to maintain records required for security, claims or other legal purposes;
to provide training for our staff;
to conduct marketing and information technology activities (for example, market research);
to persons who have been identified as being you or your authorised representative(s) pursuant,
for the purpose of the relevant transaction or enquiry;
to third parties with whom we have contracted to provide services to us (such as analysis on our
behalf) for any of the purposes described above. Where we disclose your personal data to third
parties we shall ensure that such data is used only to provide services to us; and
for any other purposes that is required or permitted by any law, regulations, guidelines and/or
relevant regulatory authorities.
WITH WHOM WE SHARE YOUR PERSONAL DATA
As a part of providing you with our services and the management or operation of the same, we may be required or need to disclose information about you to the following third parties:
federal or state government;
law enforcement agencies;
companies or organisations that act as our agents, contractors, service providers or professional
companies or organisations that assist us in processing and/or otherwise fulfilling transactions and
providing you with services that you have requested;
our business associates and other parties for purposes that are related to the purpose of collecting
and using your personal data; and
other parties in respect of whom you have given your express or implied consent.
IF PERSONAL DATA PROVIDED BY YOU IS INCOMPLETE
Where indicated in our application or registration forms manually or electronically, it is obligatory to provide your personal data to us to enable us to process your application for our services. Should you fail to provide a complete and obligatory personal data, we may not be able to process your application or provide you with our services.
YOUR RIGHTS TO ACCESS AND CORRECT YOUR PERSONAL DATA
We can assist you to access and correct your personal data held by us. Where you wish to have access to your personal data in our possession, or where you are of the opinion that such personal data held by us is inaccurate, incomplete, misleading or not up-to-date, you may make a request to us via our Data Access Request Form or Data Correction Request Form respectively. These forms are available at our Head Office, however your access may be subject to fees to meet our costs.
HOW LONG WE WILL KEEP YOUR PERSONAL DATA
We will retain your personal data in compliance with this Policy and/or the terms and conditions of your agreement(s) with us for the duration of your relationship with us, for such period as may be necessary to protect the interests of us and/or its customers as may be deemed necessary, where otherwise required by the law and/or where required by our relevant policies.
HOW WE PROTECT AND SAFEGUARD YOUR PERSONAL DATA
We endeavour to take all reasonable steps to protect your personal data and keep your personal data secured. This includes following our security procedures (like checking your identity when you call us for verifications/enquiries). Our site may link to other websites and we are not responsible for their data policies, procedures or their content.
By submitting your personal data, you consent to the use of that personal data as set out in this Policy. If we change our Policy, we will publish the amended version on this page. But you can email or write to us to ask for a copy. Continued use of the service will signify that you agree to any such changes.
CONTACT TO MAKE INQUIRIES AND COMPLAINTS REGARDING PERSONAL DATA
If you would like to know more about our processing of your personal data, you may contact us at:
TelephoneNo : 1 800 88 1997 / 012-969 8730
Email Address : [email protected]
Postal Address : D-2-46, 10 Boulevard, Jalan Cempaka, Kampung Kayu Ara, 47400 Petaling Jaya,
Selangor Darul Ehsan
Mac City Sdn Bhd (664202-P)
Mac City Sdn Bhd is an award-winning Apple Reseller in providing a full range of Apple Computers, iPods, and iPhones, as well as third party accessories, computer peripherals, and professional audio and video solutions.
"We are Authorised Reseller for jamf"